Idiocrates; Success vs Excellence
Success -- everyone has the feeling that things are done well and are moving forward
Excellence -- everything is done well and things are moving forward
My theory is that too many people strive for success, whose primary product is deceit, since it creates a culture where no-one can describe anything as less than perfect for fear of being removed for their bad attitude. As time goes by, this creates an organization ever more fearful of a frank discussion on the real situation, and the penalties for being honest only increase.
-- Idiocrates, "The Writings"
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